FAQ

DELIVERIES
 

We offer free deliveries on all orders of £50.  There is a flat rate P&P cost of £3.85 on orders under £50. Items in stock will be dispatched within three to five business days.  Commissioned items will be dispatched as agreed. For international orders please contact us for delivery times and costs.

 

RETURNS

Returns must be made within seven days of delivery. Items must be returned as new with tags intact giving the reason for the return.  The buyer will be responsible for return postage.  If the buyer qualified for free postage the original P&P costs will be deducted from the refund value.

 

FAULTY GOODS
 

Faulty goods may be returned within your statutory rights.​

 

PRIVACY POLICY
 

Privacy policy.  We do not share your data with any third parties.

BENEFITS OF WOOLLEN DRYER BALLS

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CARE INSTRUCTIONS
 

All items are produced using natural fibres.  From time to time shake to get rid of debris.  Blot any spillages immediately.  Do not rub.  Do not brush curly locks as they will frizz.  Seat pads are very comfortable and with high wear will become felted in areas, this is because fleece is a natural fibre and shows how well loved the items is.  If you do wash any item please handwash gently and air dry flat. Play Balls should be washed in a laundry bag in the washing machine at 40 degrees.

COMMISSIONS

If you would like us to create a specific item for you please contact us to discuss your requirements..